Digital Human
Understands customer needsConversation, recommendations, ordering and service entry
DCOOL · PHYSICAL AI
AI moves beyond screens
and completes real service
DCOOL connects digital humans, AI agents and robots in real restaurants. Customer needs become executable tasks, completing the product flow from natural interaction to physical operation.
1customer entry
1AI brain
1service chain
REAL WORLD SERVICEScan · Understand · Dispatch · Execute · Respond
PROJECT POSITIONING
From cloud conversation
to physical service
The digital human understands and interacts. The AI Agent turns language into tasks. The robot navigates, recognizes, handles, cooks and performs tableside service.
CORE PRODUCT
Digital Human × AI Agent × Robot
One entry for customers, one intelligence layer for devices and one chain to complete service.
AI Agent
Breaks down and dispatches tasksConnects restaurant SOPs, order systems and devices
Robot
Executes in the physical worldNavigation, vision, handling, cooking and performance
DCOOL ROBOT SERVICE
Real operations inside the restaurant
The robot receives tasks from the AI Agent and performs guest interaction, tableside service, basket recognition, hot-pot cooking, timing alerts and event performances. The digital human communicates, the AI Agent orchestrates and the robot completes the physical service.
PRODUCT SERVICE FLOW
From a guest request to completed robot service
DCOOL connects digital human interaction, AI task orchestration, restaurant SOPs and robot execution in one product workflow.
Scan to activate
The guest enters the restaurant’s digital human service
Understand needs
The digital human understands ordering and service requests
Dispatch tasks
The AI Agent applies restaurant SOPs and assigns work
Robot execution
The robot navigates, recognizes, cooks and serves
Service feedback
The result is synchronized with the guest and restaurant
ROBOT OPERATION VIDEO
Restaurant robot service demonstration
See the complete English demonstration of the robot entering a restaurant, responding to service tasks and operating the hot-pot cooking basket.
Scan to experience the DCOOL digital humanCOMPANY
Xinzhipay (Shenzhen) Technology Co., Ltd.
- Founded
- November 20, 2025
- Office
- 66F, West Tower, Galaxy Twin Towers, Longgang, Shenzhen
Shenzhen Artificial Intelligence Industry Association - Phone
- +86 139 2459 9657
Xinzhipay provides evolving technical support for enterprise digitalization, intelligent operations and information security.
DCOOL is the company’s AI and digital technology service brand. Smart tabletop hardware provides a stable entry, mobile digital humans enable natural interaction, and AI services connect orders, payments and merchant operations.
Read the company profile →DCOOL PHYSICAL AI